Security Policy

1. Data Protection

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against:

• Unauthorized access
• Alteration
• Disclosure
• Misuse
• Data loss

Access to user data is restricted to authorized personnel only.

2. Secure Payments

All payments are processed through secure, third-party payment gateways that use industry-standard encryption technologies.

Ezy does not store complete debit or credit card details on its servers.

3. Encryption and Communication

We use secure communication protocols (HTTPS) to encrypt data transmitted between users and our systems.

This helps protect sensitive information during online interactions.

4. Account Security

Users are responsible for maintaining the confidentiality of their account credentials.

We recommend:

• Using strong passwords
• Not sharing OTPs or login details
• Logging out after accessing shared devices

Ezy will never ask for passwords via phone or email.

5. Operational Security

Service professionals:

• Receive verified service details only
• Are restricted from accessing unrelated user data
• Are trained to maintain customer privacy during service delivery

6. Monitoring and Prevention

We continuously monitor our systems for suspicious activity and potential vulnerabilities.

In case of a suspected security incident, appropriate measures will be taken promptly.

7. Third-Party Services

Certain features may rely on third-party service providers (e.g., payment gateways).

While we choose trusted partners, their systems operate independently under their own security practices.

8. Reporting Security Concerns

If you identify a potential security issue or vulnerability, please report it immediately to:

Phone: +91 7019944984

We take responsible disclosure seriously.

9. Updates to This Policy

This Security Policy may be updated periodically to reflect improvements in our security practices.

Changes will be posted on this page with a revised effective date.